Privacy Policy

Last updated: July 23, 2026

OurSongForever is operated by Cervly Global Pte. Ltd., 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987 ("we", "us"). This policy explains what personal data we collect, why, and how we protect it.

1. What we collect

Information you give us: your name and email address; the story details you share for your song (names, memories, occasions); and your delivery preferences.

Payment information: processed securely by our payment providers. We never store your full card details.

Technical information: basic device and usage data (browser type, pages visited) collected through cookies to keep the site working and improve it.

2. How we use it

We use your data to create and deliver your custom song, process payment, send order updates, respond to support requests, and improve our service. Your story details are shared only with the songwriters and producers working on your order — never sold or used for advertising.

3. Sharing

We share data only with service providers who help us operate — payment processing, email delivery, and hosting — under contracts that protect your information. We may disclose data where required by law.

4. Retention

We keep your order details and finished song so your private link keeps working. You may ask us to delete your data at any time; we retain only what the law requires (e.g. transaction records).

5. Your rights

You may request access to, correction of, or deletion of your personal data, or withdraw consent, in line with the Singapore Personal Data Protection Act (PDPA) and other applicable laws. Write to us at hello@oursongforever.com.

6. Cookies

We use essential cookies to run the site and optional analytics cookies to understand how it's used. You can block cookies in your browser settings.

7. Contact

Data protection questions: hello@oursongforever.com
Cervly Global Pte. Ltd., 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987